Transitioning to UMB
We welcome BankPlus customers to the UMB family! The official Transition day is January 24, 2025.
Our number one goal is to make this transition go as seamless as possible. The same friendly faces you are accustomed to seeing in your local branch will be there to help you every step of the way. Additionally, UMB staff will be on site at your branch during the transition and also available to assist you through our Customer Service Department. We want you to know that you are a valuable new customer to us, and we will do everything we can to continue to earn your business.
The transition guide you were sent was created to help you navigate the transition process and contains valuable information about the time leading up to conversion as well as what you can expect over the weekend following the merger. Below are buttons that you may click on to view the transition timeline and the FAQs (Frequently Asked Questions) from the transition guide:
NOTE: Due to the winter weather experienced in New Roads, Eunice, and Port Gibson, the delivery of the three new UMB ATMs for these locations has been delayed. Once we know a date for instillation, we will advise you the date the three ATMs will be in service. We apologize for any inconvenience.
We have done our best to cover all the bases and communicate important timelines and events. Please know we are fully committed to keeping your accounts safe and secure and to minimizing any disruption to your banking experience. Our team of dedicated professionals is ready to assist you every step of the way. Please do not hesitate to reach out if you have a question or concern.
We are honored to have you join us, and we look forward to serving you and your community for years to come. Again, welcome to our UMB family!
CEO Adrian Sandel and the UMB Team